Clean pots and pans in kitchen of busy restaurant. Greet and seat all customers in a friendly and professional manner. Demonstrated success in working with restaurant staff to create unique dining experiences and upholding high quality standards. It’s actually very simple. Administering both interior and exterior cleaning and detailing services. Greeted and seated guests as well as monitor the flow of guests with seating availability and servers. Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service. Help servers and bussers clean down tables as soon as possible, if needed and customer is impatiently waiting for table. Greet Guest and seat them at tables or in waiting areas. Schedule reservations and plan seating arrangements prior to each shift while paying close attention to detail. Tailor your resume by picking relevant responsibilities from the examples below and then add … Maintained professional and sharp appearance at all times. Assigned patrons to tables suitable for their needs and according to rotation. Unlock or lock restaurant at beginning or ending of shift. Receive, reconcile, and prepare daily cash deposits. With hundreds of other hostesses looking for a new position at the same time, you need to make sure your resume … Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Providing excellent customer service and assisting with transactions. Responsible for the supervision and training of the hostess team to ensure customer service needs and clientele requests are appropriately accommodated. Interacting with guests, taking and serving food orders. With a goal of maximizing the customer … Ability to work in a fast paced and demanding work environment. They … Previously worked in a job setting serving people and working with coworkers and strived, Respectful to both coworkers and superiors, Greet each guest as they enter the building, Coordinate floor plan and seat each guest accordingly, Inform guests of daily specials and who will be serving them for the day, Keep hostess stand tidy and stocked at all times, Keep support staff informed of restaurant's activities, Maintain restaurant's cleanliness through occasional spot sweeps and bathroom checks, Say a farewell to each departing guest and invite them to come back again. Present your skills and experiences as a host or hostess through a powerful resume. The job of hostess has gained a lot of ground in the last few years. Seats guests at tables or booths by following guidelines and color-coded stations to balance Server workload. Developed and facilitated new marketing techniques to ensure guest retention. Prepare beverages and expedite food orders. Maintain clean and organized tables and work area (Hostess). When writing a Hostess resume objective, you always have to keep the best interests of the restaurant in mind. Managing restaurant waitlist during high volume hours, Demonstrated Hospitality by engaging in friendly conversation with guest, Set up events to take place in the buffet lounge, Input data into the computer such as seating charts, floor plans and sections, reservations, and parties, Input gift cards, to-go orders and rewards programs in to the computer. Greet customers with a welcoming and warm gesture when entering the restaurant. Waited on the customers by placing order, following requests and being friendly to keep satisfaction. Took customers' orders over the phone and was cashier for the customers in the restaurant, ensuring they received the proper change and processed credit card payments. Updated the status of the turn tables along with cleaning the food and the drink menus. Fasten safety devices for patrons, or provide them with directions for fastening devices. Energetic Hostess with over 9 years of experience in providing world-class customer service to guests in upscale and privately owned restaurants. Highly skilled in planning service workflows, coordinating dining room staff, and managing patron … Communicate efficiently with all restaurant staff, Clean and maintain menus; Clean bathrooms, Answer phone calls and set reservations, Thank customers for their buisness. Serve as the first point of all customer contact on the phone or in person. Receive and schedule reservations via phone and in person, assign guests to tables suitable to the size of each group, escort them to their seats and provide menus. Ensuring that the needs of the guests are met while they are waiting, Booking reservations and moving tables together to accommodate large parties, Understanding customer service skills; diplomatic and patient with all types of individuals, Highly organized, with great attention to detail and follow-through, Flexible; able and willing to learn new things, Computer skills include: MS Word, MS PowerPoint, Excel. Greeted guests walking in the door and ascertained guests needs. Interfaced with customers to assess food needs, recommended dishes, and upsold beverages, appetizers, and desserts; answered questions about menu items and recipe ingredients. Greet guest as they arrive and seating them providing a menu and explaining specials. Greet guests and seat them at tables or in waiting areas, Greet and seat guest, as well as estimating wait time, Welcome guests to create favorable impression. Set dining tables according to type of event and service standards. 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